Part of bpost
Seventy-five percent of Active Ants is owned by bpost, the Belgian postal service. bpost is an internationally oriented organisation with more than 34,000 employees across ten countries and an annual revenue figure of around €3.5 billion. In addition to processing and delivering mail in Belgium, bpost also has an international network of fulfilment and last-mile delivery organisations in other countries. Active Ants and its clients can make use of this network for their own benefit.
A distinctive aspect of Active Ants’ approach is the automatic weighing of orders once they have been picked. If the weight of the order matches the calculated weight, a picture of the purchased products is taken before they are packed up for shipping. This serves as a fun reminder for and an extra contact moment with the end customer.
Our dashboard features tell you what your most and least popular products are, what products were returned and why. This is essential information that forms the heart of your marketing strategy. We present this information in a real-time and insightful manner.
For shipments to the most popular countries in Europe, Active Ants has developed various excellent, fast and affordable returns solutions. Every year, this network is expanded further with new countries, new transporters and new linehauls. With an API, you can automatically generate return labels for your customers via our IT system.
Active Ants AutoStore
Our warehouse consists of 80,000 storage bins, on which robots drive back and forth. This ensures our storage and order-picking processes are conducted in an error-free, fast, dust-proof, theft-proof and sustainable manner.
Working nights and weekends
For the Netherlands and Belgium, we employ a cut-off time of 23.59. This means we keep working until 01.00 every night to deliver the day's final parcels to the transporters. We also work on Saturdays and Sundays to prepare packages that must be delivered on Sundays and Mondays, respectively. In other words, we do whatever it takes to keep consumers happy!
Ready for the marketplace
Active Ants also developed the option to include return labels with every order. If consumers want to return an item, all they have to do is stick the return label on the box and drop it off at the post office! Since this method of returns processing is mandatory at marketplaces such as Zalando and Amazon, Active Ants has taken care of everything for you.
If a customer places their order before 23.59, it will be delivered the very next day - even if they live in Belgium.
NEXT DAY DELIVERY
Ordered today before 14.00, delivered in Germany tomorrow. With our own direct daily connection to Germany, that is no problem for Active Ants.