Active Ants officially opens its next E-fulfilment center of the future in Willebroek

  • Expansion of the e-commerce logistics activities in Belgium 
  • New 10,000m² state-of-the-art E-fulfilment center in Willebroek 
  • Innovative solution, with 50 robots to assist employees 
AMR E-fulfilment robots

AMR's at the Belgian AutoStore

Active Ants, subsidiary of bpost group, moved this summer into a new-build fulfilment center in Willebroek, where people and robots work alongside each other in a highly efficient setup. Thousands of shipments are prepared for online stores at the state-of-the-art facility. Active Ants continues to grow in e-commerce logistics both in Belgium and globally.  

The parcel market has yet to peak, despite a record year in 2020. In the first six months of the year, bpost recorded growth of 3% in the Benelux, compared with last year. bpost group is committed to remaining the leading e-commerce logistics provider in Belgium and helping drive the growth of Belgian online stores of all stripes with a wide range of solutions. That’s why it has now launched activities at a highly automated E-fulfilment center in Belgium through its Active Ants subsidiary.  

Humans and robots working together in efficient, sustainable union

Humane and Sustainable E-fulfilment

Sustainable and efficient union between human and robot

The basis of the warehouse is the Autostore, a unique system where goods are stored in a very condensed way in bins. About twenty special storage robots drive on top of the bins over a grid and pick up the bins one by one, depending on the orders. The robots then bring these bins to the employees at the filling stations, also called picking stations. This goods-to-person system has a very small footprint. The system stores up to six times more goods per square meter and the robots generate their own energy, minimizing the use of mains power. 

Sustainable and Automated Packing

Automated Packing Machine

Thirty autonomous mobile robots (AMRs), otherwise known as carrier robots, bring empty boxes to the worker, who fills them with the goods brought by the storage robots. The carrier robots then route the boxes to the packaging machines, where they are sealed and weighed. The boxes are made as small as possible to minimize filling and empty air. A shipping label is also attached. The carrier robots then take the sealed and labelled boxes to the shippers, which include bpost.


Automated E-fulfilment Willebroek with AutoStore

AutoStore Grid Willebroek

“So storage, order picking, packing and sorting are completely automated. Employees form an efficient team with robots for the order picking. The return flow and the receipt of goods continue to be processed manually,” says Jeroen Dekker, managing partner at Active Ants. “This mechanization leads to greater efficiency, high quality and a pleasant work environment for our employees. The setup is unique in the world.”

Founder Jeroen Dekker presenting during the official opening

Active Ants founder Jeroen Dekker introducing the new E-fulfilment center during the opening in Willebroek. Accompanied by bpost CEO Dirk Tirez (left) and bpost CEO Parcels & Logistics Europe & Asia Kathleen Van Beveren (right)

Environmentally friendly, with the human touch

A box sealing machine with integrated printer has been specially designed for Active Ants. This means that personalized printed boxes can be made for every sender. “This unique functionality allows us to create personalized packaging for not just large but now also for small online stores,” says Gert Hellemans at Active Ants Belgium. “There is no longer any need to keep hundreds of pallets of preprinted boxes. That cuts customer costs and further shrinks the footprint,” Hellemans says.

Lots of media attention

 General Manager Belgium, Gert Hellemans, talking to the press in our latest E-fulfilment center.

International e-commerce logistics is one of the drivers of growth at bpost group

The opening of the new Active Ants fulfilment center in Willebroek, and later this year another in Germany, brings the total number of bpost group fulfilment centers in Europe up to 11. There are four Active Ants sites (in the Netherlands, Belgium and Germany) and seven Radial sites in Europe, including in Belgium, the Netherlands, the UK, Italy and Poland, and Germany. A Radial site opened in Belgium this summer at the same site of the other subsidiary, Dynalogic, in Boom. Here, Radial focuses on larger online stores and offers bespoke fulfilment services, while Active Ants provides automated fulfilment services to small online stores, which also mainly sell smaller products. Together they form a network of centers close to customers, bpost group’s response to the increasing demand for logistics services from e-commerce companies.

Active Ants was set up in 2010 with the aim of raising the efficiency and accuracy of e-fulfilment through innovation, automation and the deployment of robots. Active Ants is now one of the market leaders in the Netherlands, with more than 250 customers and 5 million plus orders per year.

Watch the build of our latest E-fulfilment center with AutoStore here