When deciding to outsource your logistics and the storage of your products, it is essential to establish the proper IT-connections and implement the accompanying fulfilment software solutions. This way, the essential connections can be made between your webshop, the Warehouse Management System (WMS) and the available carriers for your products. Simultaneously, these fulfilment software solutions also enable clear communication with your customers, keeping them up to date during the entire e-fulfilment process.
To ensure that the fulfilment software is seamlessly integrated with your webshop, we implement the software with the support of specialized IT-partners. With our partners we provide possibilities to connect with several platforms and marketplaces, ensuring a perfect integration with your webshop. With our fulfilment software solutions, we are able to provide a streamlined process for every customer, starting the moment they placed their order and carrying on all the way through to the final delivery.
Besides the connection between your webshop and the Warehouse Management System, we also offer connections with multiple marketplaces. With our fulfilment software solutions, we are able to distinguish between incoming orders from marketplaces such as Amazon, Ebay, Cdiscount (France) and Bol.com (the largest webshop in the Netherlands), providing you with useful insights in the performances of your products within these marketplaces.
Fulfilment software for the optimal customer experience
Properly integrated fulfilment software ensures a smooth experience for your customers. Besides the successful integration of the fulfilment software, Active Ants ensures that all other aspects, such as our shipment possibilities, also contribute to a positive customer experience. We understand how every fulfilment aspect can make the difference for your customers. Therefore we actively stay informed of all the developments within the e-commerce branch, by joining up with important networks such as ShoppingTomorrow (Dutch website).
ShoppingTomorrow is a digital e-commerce platform, connecting Active Ants with other entrepreneurs within an e-fulfilment and warehousing expert group. This platform is continuously researching developments within the e-commerce market, providing us with large-scale research insights. Topics include developments regarding business models, the customer journey, new technologies and new shipment possibilities. Their research provides the foundation for services such as the ‘same-day delivery’ concept, offering a way to deliver goods on the same day as the order is placed by the customer. Other solutions following their research are the so-called ‘pick up points’, providing accessible alternative locations to pick up ordered goods. This way, we are able to keep improving your customers online shopping experience.
Do you wish to learn more about the possibilities of our fulfilment software solutions? We are happy to provide more insight, please contact us for more information.