Accountmanager

Roosendaal

As an account manager at Active Ants, you will proactively contact new customers who have been transferred from the sales department. In your role, you will not be bringing in new customers or selling; the focus is on relationship management. You identify opportunities and know how to convert them into expanded services, lead and/or facilitate contract negotiations, advise customers and then monitor the agreements made. You manage and develop these assigned customers and are a pleasant sparring partner who can communicate at a strategic level. You visit customers on a regular basis, but you mainly work from the office.

Taking the lead in building and developing customer relationships and customer satisfaction.
Sharing up-to-date forecasts with operations and relevant departments within the organisation.
Preparing and conducting periodic strategic business reviews.
Independently analysing customer profitability and growth potential and proactively responding to and/or managing this
Keeping records
Resolving operational issues directly with customers and operational teams
Understanding and managing customer contracts and the renewal process
Supporting the timely and accurate invoicing process

MBO/HBO working and thinking level, preferably in a commercial field
At least 2 years of experience in a similar position
Experience in logistics and e-commerce is an advantage
Knowledge of logistics and sales processes
Financial insight
Verbal and written communication skills in Dutch and English. Other languages such as French and German are an advantage
Excellent communication and presentation skills
Analytical mindset and ability to work with numerical data

At Active Ants, you will work in a fast-growing and innovative e-fulfilment environment where entrepreneurship and creativity are encouraged. We combine technology with logistics to make e-commerce smarter, more efficient and more enjoyable. You will receive:

A competitive salary in line with your experience and background
The option of working partly remotely
Travel allowance (€0.21 per kilometre) up to a maximum of 25 kilometres one way, also for cyclists
Pension scheme and 27 days’ holiday for full-time employment
Career opportunities + training: At Active Ants, you not only have opportunities for growth, but also a say in important decisions through our active works council

Ready to make an impact in an organisation where innovation and customer focus are key?

Apply now and help build the future of e-commerce!

About Active Ants

Active Ants is een snelgroeiend E-Fulfilment bedrijf met haar hoofdkantoor in Vianen. In onze magazijnen beheren wij de voorraad voor verschillende webwinkels, versturen hun orders en verwerken de retouren. Een groot deel van ons orderproces hebben we gemechaniseerd door middel van ons Autostore opslag- en orderpicking systeem, volautomatische inpakmachines en lopen de goederen via volautomatisch rollerbanden of robots door ons magazijn. Dat maakt onze e-fulfilment dienstverlening duurzaam en vermindert onze footprint.

Wij hebben op dit moment magazijnen in Nederland, België, Duitsland en Engeland en kijken er naar uit om meer landen in Europa te veroveren met ons E-Fulfilment concept.

Meer info kan je vinden op www.activeants.nl

Ben jij toe aan je volgende stap, voldoe je aan bovenstaand profiel en heb je zin om bij een dynamische ambitieuze club aan de slag te gaan, solliciteer dan direct via de button of per email via werken@activeants.nl

Apply now

Hybride

Accountmanager

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