With multiple warehouses worldwide and advanced software, we provide fast, efficient, and sustainable fulfillment solutions.
Active Ants supports businesses at every stage, from 2000 over 100.000 shipments per month.
Ready to take your online business to the next level?
Definition
Fulfillment refers to the entire process of handling an order from the moment it is placed until it reaches the customer. This includes storage, order picking, packing, and shipping.
Fulfillment vs. E-Fulfillment
E-fulfillment specifically focuses on processing online orders. The key differences lie in scale and speed, as e-commerce fulfillment is optimized for the fast-paced online market.
Fulfillment vs. Fulfilment
“Fulfillment” and “fulfilment” are both correct spellings of the same word. “Fulfilment” follows British English, while “Fulfillment” is the American English spelling. In the Netherlands, the British spelling is commonly used, particularly in logistics and e-commerce.
Are you looking for an innovative fulfilment partner for your webshop logistics?
At Active Ants, our dedicated team, supported by cutting-edge Autonomous Mobile Robots (AMRs), delivers a streamlined fulfilment process in seven efficient steps. With advanced automated fulfilment centers operating locally and internationally, we handle tens of thousands of parcels daily, providing reliable and efficient logistics solutions tailored to your business needs.
We are a fast-growing e-fulfillment company with the head office in Vianen. We handle stock management for webshops, ship their orders, and process returns. In our warehouses, humans and robots work together seamlessly.
A large part of our order processing is automated using our AutoStore storage and order-picking system. With the help of robots, orders are transported to the carriers’ roller conveyor belts via fully automatic packing machines. This innovative approach makes our e-fulfillment services more sustainable and helps reduce our carbon footprint.
Currently, we operate warehouses in the Netherlands, Belgium, Germany, and England, nevertheless we are present globally through our partners.
“Every new market we enter, we want customers to feel like we’ve been there for years. Active Ants helps us deliver that kind of consistency — without the operational baggage.”
— Nicolas Buysschaert, co-founder DogSuppy
Ready to Scale Your Business?
Active Ants is an e-commerce logistics expert, dedicated to helping businesses scale effortlessly. By combining technology with human expertise, we create seamless, modular fulfillment solutions that enhance efficiency and customer satisfaction.
Our commitment is driven by four core values:
Since our founding in 2010, Active Ants has expanded significantly:
2016 – Pioneered AutoStore technology in the Netherlands.
2018 – bpostgroup acquires a majority stake (75%).
2019-2023 – Rapid expansion with fulfillment centers in the Netherlands, Belgium, Germany, and the UK.
2023 – bpostgroup becomes full owner of Active Ants, further strengthening our future growth.
Through continuous innovation and a global network, we deliver scalable fulfillment solutions tailored to the evolving e-commerce businesses.
Via all major platforms, providing you with speedy and reliable order transfer and real-time order access.
Fast and error-free picking, dust-free stock, theft-preventive and environmentally friendly.
Set rules ensure high volume picks per hour and offer reliable capacity.
Automated packaging process makes packaging sustainable and filling unnecessary.
Integration with all major carriers ensures traceability and flexibility.
Ensures constant order processing and supply chain flexibility.
We have several strategically located warehouses in the Netherlands, Belgium, Germany, and the UK, enabling fast shipping across Europe and beyond, so you can reach your customers quickly and efficiently. Each fulfillment center is fully equipped with the AutoStore system, smart warehouse robots, and automated packing machines, ensuring a fast and error-free fulfillment process.
With our multi-warehouse network, which applies to all Active Ants locations, you can deliver just as quickly as local online shops, giving you an advantage in the competitive market.
At Active Ants, we go beyond order fulfilment by providing a seamless, high-performing transport solution. Our carrier management and integrated logistics network ensure fast, efficient, and reliable deliveries, connecting your business with customers effortlessly while remaining cost-effective.
With premium service at standard pricing, our transport network is designed to optimize your logistics, enhance customer experience, and drive business growth.
We invest heavily in software development and operate with a strong IT infrastructure, allowing us to integrate effortlessly with other platforms. With numerous standard integrations, connecting your webshop to our software is a quick and seamless process.
Is your webshop running on a different system? That’s not an issue since we are an IT-driven company with a large team of software developers and we can quickly create a customized integration tailored to your exact requirements.
At Active Ants, we act as an extension of your team, ensuring a seamless fulfillment process from start to finish. We handle inbound transportation, customs management, and fiscal representation, making global logistics effortless. Our automated AutoStore system ensures secure, space-efficient storage, while advanced order picking and packing guarantee accuracy and sustainability. With a strong carrier network, we offer fast, cost-effective shipping and flexible delivery options. Returns are processed efficiently to keep your stock optimized. From custom-branded packaging to streamlined logistics, we help you enhance customer experience while keeping fulfillment smooth and scalable.
Looking to expand your sales across multiple channels? A marketplace integration is key to reaching more customers and accelerating growth.
At Active Ants, we offer standard integrations with leading platforms such as Amazon and Bol.com, ensuring a smooth connection between your webshop and major marketplaces.
For businesses aiming to sell across multiple marketplaces, we provide access to trusted marketplace integrators like ChannelEngine, ChannelAdvisor, Channable, and Sello, enabling effortless multi-channel selling and streamlined operations.
We offer worldwide shipping through trusted international carriers like UPS and FedEx. As our customer, you can choose from a range of shipping options, including insured shipping and tracked or untracked deliveries. Whatever your business model, we provide a tailored fulfillment solution to meet your needs.
Below you will find the most frequently asked questions.
Can’t find your answer anywhere? Get in touch!
Fulfilment refers to the process of handling orders for webshops. When a customer places an order, we receive the notification in our system and get to work. We carefully pick the products, pack them securely, and prepare them for shipping. Want to learn more?
For more information about our rates, please leave your details and request a quote here.
Our AutoStore system optimizes storage and order picking. By using a compact, cube-shaped framework with stacked bins, it maximizes space while reducing costs. The system dynamically stores both single-SKU and multi-SKU items, ensuring seamless operations. When an order is placed, our robots quickly retrieve the correct bin and deliver it to the order pickers for fast and accurate fulfillment. Want to learn more?
At Active Ants, we work together with multiple carriers, including bpost, PostNL, DHL, and Royal Mail, to ensure reliable and efficient delivery solutions tailored to your needs. Want to learn more?
We offer worldwide shipping through trusted international carriers like UPS and FedEx. As our customer, you can choose from a range of shipping options, including insured shipping and tracked or untracked deliveries. Whatever your business model, we provide a tailored fulfillment solution to meet your needs. Want to learn more?
We develop much of our software in-house, allowing us to remain independent of external parties and stay ahead in automation. Want to learn more?
Multi-warehousing allows you to store the same items across multiple fulfillment centers, effectively splitting your stock. When a customer places an order the system automatically processes and ships the order from the nearest warehouse, ensuring faster delivery and lower shipping costs. With one central software platform, you have real-time insight into stock levels across all warehouses, giving you full control over inventory management and order fulfillment. Want to learn more?
Our facilities and processes are optimized for smaller items, and we want to ensure that we provide the highest level of efficiency and service to meet our client’s specific needs. Want to learn more?
We support online retailers who ship at least 2,000 parcels per month and either do not want to or cannot invest in their own automation. Want to learn more?
Active Ants’ headquarters are located in Vianen, the Netherlands. However, we operate multiple locations across Europe and globally. You can find a complete overview of all our locations here.
We seamlessly integrate with the most well-known webshop platforms, including Shopify, WooCommerce, Bol.com, and Amazon. If you use a lesser-known platform, we can also establish a connection for you. Our IT team is ready to assist with the integration process. Want to learn more?
If your question is not listed, our customer support team is happy to help! Feel free to contact us via phone, or email. Contact us!
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